Overview
Where
Details
Topic : Adventures in Auditing
Register : https://www.compliancekey.us/webinarDetails?industryId=2&webinarid=1488&...
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Overview
This session will provide examples and techniques to deal with a different type of auditees & audits, that are not taught during the traditional auditor certification training.
Areas Covered in the Session :
UNDERSTANDING THE AUDITEE
Who are you talking to?
What makes them tick?
Auditee personality types
INTERVIEW TECHNIQUES
Making you auditee comfortable
Ice Breakers
How to ask the right ? effective questions
Question Types & Questioning styles
Encouraging
Summarizing
How to pick their brains
Which interview technique works with this personality type?
LISTENING TECHNIQUES
Listening vs. Hearing
Homing your listening skills
Barriers to effective listening
SPOTTING FRAUD
Are you telling me the truth?
Discouraging the puppet master
LESSONS LEARNED
Stories from the Auditing adventures
Speaker Profile :
Marie Dorat, CQA, CAA is a QA/RA compliance, GxP Training and International product registration Consultant with 17 years experience in the Pharmaceutical/Medical Device & IVD Industry She also is the CEO of IPRF, LLC which specializes in helping established and start-up companies, develop compliant Quality Systems; GCP, Supplier Qualification, Audit, CAPA, and Master Validation Programs. MS. Dorat has worked with Implantables, Wearables, Vaccines, IVDs, Medical Devices with software as well as Software as a Medical Device and mobile application devices. She has also published articles on various GxP subjects
Contact Info :
Compliance Key
Email : [email protected]
Phone : +1 717-208-8666