Overview
Where
Details
Overview:
This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn't rocket science but there are best practices and considerations for doing them well. Our intent is to get you up to speed as quickly and effectively as possible.
Why you should Attend:
Learn the 7 steps for implementing a program
Understand the value of developing a listening culture
Receive 13 reasons for implementing webinars
Understand the difference between the employee's perspective and employer's perspective
Receive the pros and cons of face-to-face, phone, questionnaire, and consultant interviews
Learn who should conduct interviews and when they should be held
Learn the value of 2nd interviews
Receive suggestions for making the employee comfortable and getting honest answers
State the ins and outs of questionnaire administration
Answer how to handle involuntary terminations
Learn when offering confidentiality can be a problem
15+ considerations in conducting the actual interview
Keys to effective listening
Importance of documentation for legal protection
Learn considerations for analyzing and reporting information
Learn importance of taking action and getting the most out of the interviews
Areas Covered in the Session:
A copy of the PowerPoint slide deck
179 sample interview questions in 11 different areas
A sample Exit Interview Policy for you to personalize
A sample Exit Questionnaire
Live question and answer period
Who Will Benefit:
HR Directors
Business Owners and Senior Leaders
HR Generalists and Interviewers
Directors, Managers, and Supervisors
Anyone wanting to Develop a Listening Culture
Instructor:
Bob Verchota is owner and senior consultant for RPVerchota & Associates, a consulting firm providing services to clients who seek to align their business and employees, creating successful outcomes and excellent work environments. After 30+ years in Human Resources senior leadership roles and teaching both undergraduate and graduate courses in Leadership and Organizational Development, Bob transitioned to using his experience and skills in consulting.
Mr. Verchota provides solutions to companies for a wide variety of HR issues including training and development, compensation, compliance, policy development, performance management, employee relations and managing change from mergers and acquisitions to project specific disruptions of the status quo. Bob has an undergraduate degree in Business Administration, graduate degree in Healthcare Administration, and doctoral work (ABD) in Organizational Development. He is a lifetime Senior Professional in Human Resources.