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Tech giants are getting creative to manage the COVID-19 crisis

A good thing to do during the global outbreak of a deadly virus is to test people who think they may have it. Beyond providing important information to people affected by the disease, large-scale testing allows authorities to map the spread of the disease and respond accordingly. Singapore, Taiwan, and Hong Kong all worked rapidly after the initial COVID-19 outbreak to identify carriers of the disease, and the work contributed to a successful containment strategy. In the United States, by contrast, testing rolled out with fatal slowness. On Monday, as the stock market crashed and San Francisco banned all non-essential travel for residents, a simple question — how do I get tested for COVID-19? — remains difficult to answer.

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