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On Tuesday, Uber told the Wall Street Journal that the company has been underpaying its New York City drivers for two years. Oops!
Uber intends to issue back pay of roughly $900 per driver, which the Journal estimates will come to $45 million in total. Uber has plenty of capital available to pay the sum, but it's another public relations blow in a rough year for the company. Rachel Holt, Uber's regional manager for North America, said, "We are working hard to regain driver trust, and that means being transparent, sticking to our word, and making the Uber experience better from end to end."
Wall Street Journal reporter Eliot Brown noted pointedly on Twitter, "Uber, who employs legions of top mathematicians and economists, made a 'mistake' calculating its commission that benefited Uber. For 2.5 yrs,"Read Complete Article