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Cloud Operations Engineer - Weekend Shift - Remote Canada



Guidewire is seeking an experienced Cloud Operations Engineer to support the design, implementation, and on-going maintenance of our Cloud Solutions. Your job will be to help ensure that our customer development applications, services and websites are available, performing well and highly automated. The successful candidate will have a good mix of deep technical knowledge and a demonstrated background managing Cloud Applications.
Responsibilities Monitor and Support customer CI/CD environment ensuring that the infrastructure is available and running Investigate, troubleshoot and resolve any issues that impact the customer ability to successfully execute CI/CD functions Hands-on build and manage customer development and performance-testing environments in the cloud Work with stakeholders to drive scope definition, specifications, and architecture of Deployment Tools & Processes for AWS Cloud Work closely with engineers, test engineers, product owners and management to understand requirements, define and implement best practices and standards around DevOps and Service Resilience Measurement, optimization, and tuning of system performance and ensuring that systems will run reliably and are highly available in a 24/7 production environment Define, implement and document operational processes and procedures, with periodic review for efficiency and improvement Manage complex projects from inception to completion Participate in 24x7 on-call rotation monitoring systems for meeting defined SLAs Work weekends (Negotiable shift pattern but Saturday and Sunday must be covered)   Required Skills and Experience 3+ years hands-on experience with AWS (EC2, S3, RDS, VPC, Route 53, IAM, etc.) 3+ years of experience using CI/CD tools (git, Jenkins, Bitbucket, AWS Code Pipeline, Nexus, Artifactory, Terraform, CloudFormation) 3 years of experience with modern automation, DevOps, and Agile development Networking fundamentals including VPNs, DNS, subnetting, route tables, firewalls, etc Strong understanding of AWS security and monitoring and experience implementing best practices Strong experience with Monitoring and Alerting Tools: CloudWatch, Prometheus/Grafana, Zabbix, PagerDuty, Site24x7, and Sumo Logic Experience with configuration management (Chef, Ansible) Experience administering infrastructure for traditional monolithic web-based business applications Highly proficient in Linux administration Experience with coding / scripting languages (Bash, Python, Ruby, Powershell) Excellent communication, troubleshooting, and analytical skills Kubernetes experiences a plus About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. 380 insurers, including the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 700+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.


Mid Level
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